WHY MACROSS

Discover How We Pave The Way
For Your Success

At MACROSS, our adaptable engagement frameworks empower us to provide customised outsourcing solutions that consistently surpass client expectations.

Integrated
Outsourcing Solutions

We will oversee every facet of your operations, encompassing process management, training, quality assurance, facilities management, technology, and other essential shared support services.

Co-Sourcing
Partnerships

While you retain control over your day-to-day activities, we handle staffing, assets, facilities, and support through a customisable array of options readily available to you.

Dynamic
Workspaces

Utilise our state-of-the-art, contemporary delivery centers in Malaysia, meticulously designed to meet your needs.

OUR
EXPERTISE

Leveraging our global proficiency, meticulously crafted processes, and commitment to continuous enhancement, we have successfully driven business transformations for our clients.

PERSONALISED Contact Centre

Exceptional customer experiences are paramount for business prosperity. Our contact center solutions comprehensively address the entire customer lifecycle, spanning from acquisition to retention.

STREAMLINED Support

Streamlined processes are fundamental for seamless operations. Our back-office solutions optimise your non-voice tasks and administrative support functions, ensuring efficiency and effectiveness.

HARNESSING Automation & AI

With our investments in automation technology and skilled personnel, you can relinquish the burden. We adopt a vendor-agnostic approach and deliver fully managed, end-to-end solutions tailored to your business requirements.

See what we’ve done for others globally

Our proven track record is a testament to our capabilities. While we've faced numerous business challenges, we've always found innovative solutions to overcome them, exceeding expectations at every turn.

Case-taker: Janny
Service provided: Accounting Service

Janny has been in charge of our company since 2022. We would like to express our satisfaction with their professionalism & responsibility, high responsiveness in providing advisory, and willing to help resolve issues. We highly recommend MACROSS to other companies.

JS Chong

Janny from MACROSS has been responsible for our company's Accounting for the past year.. I am very satisfied with their high professionalism, sense of responsibility, and quick response. They also quickly gave me solutions to solve the problem. The overall service is good, so I would recommend this accounting firm to others.

Yong Heng Leow

GROW YOUR BUSINESS
WITH MACROSS

MACROSS helps you to build your business globally. Our services are offered in Malaysia, Singapore, Indonesia, Philippines, Japan, China, Hong Kong and Taiwan.

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